Privacy Policy

Last Updated: June 5, 2026

At 29:11 Handmade (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when visiting our website, purchasing products, or contacting us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Mailing address
  • Billing address
  • Phone number
  • Payment information
  • Order details
  • Information submitted through contact forms

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring websites

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer service
  • Communicate regarding purchases and inquiries
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraudulent transactions
  • Comply with legal obligations
  • Send marketing communications when you have opted in

WooCommerce and Online Store Operations

Our website uses WooCommerce to process online orders.

When you make a purchase, we collect information necessary to:

  • Process payments
  • Fulfill orders
  • Calculate taxes and shipping
  • Maintain records of transactions
  • Provide customer support

WooCommerce may store information related to your order history and account activity.

Payment Processing

Payments are processed through third-party payment providers.

We do not store complete credit card information on our servers.

Payment processors may collect information necessary to process transactions securely. Please review the privacy policies of any payment providers used on our website.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Improve website performance
  • Analyze website traffic
  • Support marketing efforts

You may adjust your browser settings to refuse cookies, although some website features may not function properly.

Email Communications

If you subscribe to our email list, we may send:

  • Product announcements
  • Promotions
  • Special offers
  • Company updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that assist in operating our business, including:

  • Payment processors
  • Shipping providers
  • Website hosting providers
  • Email marketing services
  • Analytics providers

These parties are only provided access to information necessary to perform their services.

Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders
  • Meet legal and accounting obligations
  • Resolve disputes
  • Enforce agreements

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

29:11 Handmade
Sagle, Idaho
Email: [email protected]